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WestJet surprises travelers with a Christmas miracle

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WestJet Flash Mob

After their flashmob viral video campaign last year, WestJet knew they had to make ‘giving’ look its best this Christmas.

Christmas miracles really do happen. A team of Westjetters and the power of technology brought this heartwarming campaign to life.

“T’was a night before Christmas, and all across the land… the good folks at WestJet had a miracle plan.”

As families were waiting at the departure area prior to their WestJet flight at Toronto’s Pearson International Airport and John C. Munro International Airport in Hamilton, a big blue box decorated as a present caught their eye. On one side of the box was a screen with an interactive Santa all dressed in blue. Upon scanning their boarding passes (loaded with personal I.D. info) a Santa addressed the passengers by name, asking them what they wanted for Christmas. Toddlers stared, old ladies giggled and mothers’ jaws dropped as jolly old Saint Nick asked them personally what they would like this Christmas.

While Santa asked and passengers answered, a team of WestJet employees tuned in and took notes of each request. WestJetters then quickly shopped and shopped at stores like 17th Avenue S.W., Best Buy, and CrossIron Mills to find everything on the list for those lucky Calgary-bound flights.

“But was everything ready? We all had to wait… For the moment of truth, at Carousel 8.”

The real magic happened when passengers were surprised with a snowy Christmas landscape at the baggage claim area upon their arrival. This time, WestJet Santa was there in the flesh along with a gingerbread man mascot. When the baggage claim light came on, a succession of presents rolled in. Tagged by name, the well-branded blue and white gifts made their way into the arms of the smiling travelers. As requested, the young family got the ‘big TV’ they wanted and the dad got his ‘socks and underwear’. Some lucky families even got a Christmas flight home.

Studio M, a digital production company based out of Toronto started brainstorming with WestJet’s sponsorship lead Greg Plata in August to make this miracle come to life. The video was posted to WestJet’s YouTube page on Sunday, December 8th and quickly sparked an online buzz that is sure to carry through until Christmas.

The stunt was impeccably branded and seamless, it is no wonder blogs are saying “WestJet’s Christmas surprise will make you believe in Santa.”

“Merry Christmas to all, and to all a good flight!”

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Console Wars: How the PS4 has taken the edge in the U.K.

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XboxPs4

With the release of Sony’s new PS4 console on November 29 in the United Kingdom, the Japanese tech company went into high gear promoting its release throughout England and the United Kingdom.

And that’s no surprise since its direct competitor, Microsoft, released it’s next gen console, Xbox One, only a week before the PS4 release. With both companies pushing out brand new consoles at the same time, they have entered a fierce battle for market share. Because of this, the value of generating positive buzz in the U.K. has massive implications for the success of both consoles.

Sony was quick to recognize this and took matters into its own hands to ensure no one forgot that the PS4 was being released in the U.K. at the end of November.

The tech-giant turned to the marketing firm 180 Amsterdam to help launch a campaign for its most powerful console yet.  Al Moseley, CCO of 180 Amsterdam and his team decided to focus on the gamers and their experience rather than the console hardware in order to help generate buzz for the upcoming release.

“The goal for us was to turn a product built for the gamer, by the gamer, into a communications campaign that seduced the gamer.” – Al Moseley

With this simple ingenious idea in mind, the “For the Players” campaign was born. This integrated marketing campaign was filled with gaming culture references, special effects, and relates directly to their core consumer: the gamer. By focusing on the gamer’s experience, Sony was able to generate significant buzz among their target audience before the console was even close to hitting the shelves of U.K. retailers.

See the U.K. ad here:

But Sony didn’t stop there, they also took their campaign to the skies of London.

OXOTo further help amp up the release of the PS4 in Britain, Sony took over the OXO Tower in London for the length of November. The massive landmark was adorned in the iconic symbols from the gaming console’s controller, generating a huge amount of impressions around London. These symbols were lit up alongside the glowing London skyline every night for the entire month up until the U.K. release date.

The choice of using the OXO Tower as a freestanding installation by Sony was strategic for two reasons. Not only is the tower an iconic London landmark that can be seen across the city, but the building has existing windows that are already shaped like an O and an X: two of Playstation’s four renowned symbols – making it the perfect choice.

This extensive campaigning was not done in vain, and has already paid off for Sony in the U.K. market.

Over the opening weekend in the U.K., Sony sold over 250,000 PS4 consoles. This is approximately 100,000 units more than its competitor the Xbox One. This makes the PS4 the fastest-selling gaming console in U.K. history. And it is no doubt that the massive public relations efforts on behalf of Sony and 180 Amsterdam helped make this possible.

A war is raging in the United Kingdom, and Sony and its PS4 are on top.

Your move, Microsoft.